T-Mobile in Fallbrook, CA Closed now

Reviews about T-Mobile

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  May 25, 2020, by Hunter Harrington
  I was stuck in traffic for the Starbucks Coffee line next to this retail T-mobile store and beside the line are close parking spots. I was unable to pull forward or get out of the way as a leaving pedestrian in a car beside me was pulling out of the parking spot was incapable of pulling out. So as a result, an obviously not busy T-Mobile employee from this store came out and starting yelling at me to move as I was incapable of doing so. I found his insulting comments rude and really disappointing from a consumer standpoint consittering I have T-Mobile as a phone service provider and really enjoy their notorious quality service....
• ★ ★ ★ ★ ★

  December 12, 2019, by Erik Lona
  Don't rely on the 2 negative reviews here, at the time of my review. They have nothing to do with the service of the employees at this location. The Starbuck's location is an inconvenience to begin with, they are trying to imitate the In N Out drive-thru experience. If you can't share the parking lot to accommodate customers who aren't lazy and can walk inside instead of going through the drive-thru, you shouldn't be mad at the employees trying to help them. Anyways, the service is what you expect from any cellular kiosk, they try and sell the newest models first, but if you ask, they can give you the info on last year's flagships, and give you the information most non-technical salespeople would have access to, but don't expect them to answer "technical" questions between different brands or models. If that's what your'e looking for, do your research before hand, and hope one of them have the phone you want to give you real life feedback. Other than that, they are just nice people to deal with in my experience compared to Vista/ O-side and Temecula. For it being in the small town of Fallbrook, it is way better than driving 20+ miles just to get information on the newest iphone which only has 2 things different from the last model.