Supertek Computer Service in Fallbrook, CA Open now

Reviews about Supertek Computer Service

• ★ ★ ★ ★ ★

  August 16, 2019, by Sue Haviland
  My laptop would not power on. I brought it in and the guys were awesome. They got it up and running right away for me and because I got sick, delivered it to me. That is great service. I highly recommend them if you ever need computer service.
• ★ ★ ☆ ☆ ☆

  August 03, 2019, by crewguru93
  I gave them a 2 star rating because the guy who works there is super friendly. Unfortunately, this is the worst service that I've ever gotten in my life. My laptop was running at snail speeds and if I tried to load chrome, windows task manager, etc. it would crash my system so I dropped it off. The guy told me 5-7 days for an initial consult because they had so many computers on hand. 10 days later I stopped in and he says they'll look at my computer next. 4 more days go by and they finally have an opinion. They say my motherboard is fried: it'll cost 300 for the part, 130 for the service and 2 weeks waiting time for the motherboard to come in. Long story short, after waiting a month, they tell me that Sony won't ship them the part and they return my laptop free of charge. So, they had my laptop for over a month and a half and didn't do anything. About 2 days later, I'm talking to my friend about how messed up my computer is. He tells me, "there's no way it's the motherboard, your hard drive is probably toasted". So I go to Fry's electronics, buy a 500GB laptop drive ($40), a screwdriver ($3), replace my hard drive at home and reload the operating system with the software I got with my laptop and it ran like a brand new computer. After that, I did data recovery on the old drive and my laptop is back to normal again. Honestly, I was just surprised they weren't able to figure out such a simple issue that I was able to remedy myself; after all, they're supposed to be the professionals, not me.